Refund Policy for Freelancerbooks
Thank you for choosing Freelancerbooks. We appreciate your trust and aim to offer the best services possible. However, we understand that there might be occasions where you may seek a refund. Below, we outline our Refund Policy.
- General Refund Terms
If you are not %100 satisfied with the service provided by Freelancerbooks, you can stop purchasing the service at any time and initiate the refund process.
- Eligibility for Refund
To be eligible for a refund:
- You must have used our platform for less than a specified amount of time or transactions (e.g., “less than 10 transactions”).
- If you have used our platform for the specified period of time and are still not satisfied, you can return it at any time you want.
- You must provide a valid reason for the refund request.
- Non-refundable Items
Certain services or features may be non-refundable, such as:
- Special promotional offers or discounts.
- Add-on services or features purchased separately.
- Processing Refunds
Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
- Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank; there is often some processing time before a refund is posted.
- If you’ve done all of this and still haven’t received your refund, please contact us at support@freelancerbooks.com.
- Changes to This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.
- Contact Us
For more information about our Refund Policy, or if you have questions, please contact us by email at support@freelancerbooks.com.
