What else do we offer with our Education and Support service?
- Dedicated Support Channel: A channel with a dedicated support representative where you can chat live.
- 24/7 Availability: You can also benefit from our priority customer support service, depending on your subscription plan.
Priority customer support allows you to get instant support and a financial advisor from whom you can ask all your questions 7/24.
- Fast Response Time: All your questions are answered as quickly as possible.
- Tiered Support System: No matter how complex your problem is, all your questions are addressed as a priority by our team members, each of whom is an expert in their field, with our gradual support system.
- Personalized Assistance: When you encounter urgent or critical issues, technical problems or need guidance on financial matters, we are ready with our team to provide you with personalized support.
- Proactive Communication: The person in our support team, who is specifically interested in your financial situation, contacts you at regular intervals; It checks whether you have any questions about the process.
- Community Support: We enable freelancers who use our application to interact with each other by including each of our users in our private community so that they can help each other and provide support in solving the problems they encounter.
